Terms and Conditions

1. Introduction

Welcome to Coach Flex ("we," "our," or "us"). By downloading, accessing, or using our mobile application and related services (collectively, the "Service"), you agree to be bound by these Terms and Conditions ("Terms").

2. Acceptance of Terms

By accessing or using the Service, you affirm that:

  • You have read and understand these Terms
  • You are at least 16 years old
  • You have the legal capacity to enter into this agreement
  • You agree to be bound by these Terms

If you do not agree with any part of these Terms, you must not use our Service.

3. Account Registration

3.1 Account Creation

To use certain features of the Service, you may need to register for an account. You agree to provide accurate, current, and complete information during registration.

3.2 Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account

4. Subscription and Payments

4.1 Subscription Options

Coach Flex offers various subscription plans with different features and pricing. Current subscription options and prices are displayed in the app.

4.2 Payment Processing

Payments are processed through the Apple App Store or Google Play Store. By subscribing, you authorize us to charge the applicable fees to your chosen payment method.

4.3 Automatic Renewal

Subscriptions automatically renew for the same subscription period unless canceled at least 24 hours before the end of the current period. You can manage your subscription through your device's app store account settings.

4.4 Free Trials

If offered, free trial periods automatically convert to paid subscriptions unless canceled before the trial ends.

4.5 Refunds

Refund requests are handled according to the respective app store's refund policy. We do not process refunds directly.

5. Intellectual Property Rights

5.1 Our Content

All content within the Service, including but not limited to text, graphics, logos, images, videos, audio clips, digital downloads, data compilations, software, and the compilation thereof, is our property or the property of our licensors and is protected by copyright, trademark, and other intellectual property laws.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial purposes.

5.3 Restrictions

You may not:

  • Copy, modify, reproduce, or distribute any content from the Service
  • Use our content for commercial purposes
  • Attempt to decompile or reverse engineer any software contained in the Service
  • Remove any copyright or proprietary notations
  • Transfer the materials to another person or "mirror" the materials on any other server

6. User Content

6.1 Ownership

You retain ownership rights to any content you submit, post, or display on or through the Service, including photos, workout data, and progress information ("User Content").

6.2 License Grant

By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, adapt, publish, and distribute such User Content for the purposes of operating, improving, and promoting the Service.

6.3 User Content Representations

You represent and warrant that:

  • You own or have obtained all necessary rights to the User Content
  • The User Content does not infringe upon the rights of any third party
  • The User Content complies with these Terms and all applicable laws

6.4 Content Monitoring

We do not actively monitor User Content but reserve the right to review and remove any User Content that violates these Terms.

7. Health and Fitness Disclaimer

7.1 Not Medical Advice

Coach Flex provides general fitness and nutrition information and is not intended to replace professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider before beginning any exercise program or making significant dietary changes.

7.2 AI Limitations

Our AI coaching features provide suggestions based on general fitness principles and your provided information. The AI is not a substitute for a human coach or healthcare professional.

7.3 User Responsibility

You are solely responsible for:

  • Ensuring you are physically capable of performing the exercises
  • Using proper form and technique
  • Exercising within your physical limitations
  • Discontinuing any exercise that causes pain or discomfort

8. Privacy

Your privacy is important to us. Our Privacy Policy, available at getcoachflex.com/pages/privacy, explains how we collect, use, and protect your information.

9. Prohibited Conduct

You agree not to:

  • Use the Service for any illegal purpose
  • Violate any applicable laws or regulations
  • Impersonate another person or entity
  • Interfere with the operation of the Service
  • Engage in any activity that could disable, overburden, or impair the Service
  • Attempt to gain unauthorized access to any portion of the Service
  • Use automated means to access or collect data from the Service
  • Harass, threaten, or intimidate other users

10. Modification and Termination of Service

10.1 Service Modifications

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice.

10.2 Account Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for:

  • Violations of these Terms
  • Requests by law enforcement or government agencies
  • Extended periods of inactivity
  • Unexpected technical issues or problems
  • Nonpayment of any fees owed

10.3 Effect of Termination

Upon termination, your right to use the Service will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive.

11. Limitation of Liability

11.1 Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

11.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE
  • ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE
  • ANY CONTENT OBTAINED FROM THE SERVICE
  • UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT
  • INJURIES OR HARM RESULTING FROM EXERCISE OR NUTRITION PROGRAMS

11.3 Cap on Liability

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID US IN THE LAST SIX (6) MONTHS, OR, IF GREATER, ONE HUNDRED DOLLARS ($100).

12. Indemnification

You agree to defend, indemnify, and hold us harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Service or your violation of these Terms.

13. Dispute Resolution

13.1 Informal Resolution

If you have a concern or dispute, you agree to first try to resolve the dispute informally by contacting us.

13.2 Arbitration Agreement

If we cannot resolve a dispute informally, any controversy or claim arising out of or relating to these Terms or the Service shall be settled by binding arbitration administered by [Arbitration Service] in accordance with its applicable rules.

13.3 Arbitration Location

The arbitration will be conducted in [City, Country], unless you and we agree otherwise.

13.4 Class Action Waiver

YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR OUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Country], without regard to its conflict of law principles.

15. Changes to Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining provisions will continue in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service and supersede all prior agreements and understandings.

18. Contact Information

If you have any questions about these Terms, please contact us at:

  • Email: legal@coachflex.app

By using Coach Flex, you acknowledge that you have read these Terms, understand them, and agree to be bound by them.